Overhead Door Company of Nashville Reviews

Learn more about the Overhead Door Company of Nashville™. The Greater Nashville area's leader in garage door repair and installation.

Cynthia Wiertel
Cynthia Wiertel

07:23 09 Dec 19
Overhead Door of Nashville was hired to replace a garage door and opener that was 24 years old and making so much noise that we thought the next open/close cycle would be its last. Robert came out to the house to answer all our questions and make it easy to decide on door choices and options. He even helped with advice on one of the door jambs that had rotted and needed replacement, before the door could be ordered. Dan scheduled the installation when the door came in and was able to have it installed the next day. The installers, Todd and Thomas took only a few hours to remove the old door and replace it with a quiet and smooth running Thermacore door and Legacy opener. They were hard working, professional yet friendly, and even programed the remotes and keypad. The entire Overhead Door team gets five stars for their great teamwork and for making the long trip out to the country to bring us a new garage door.read more

WILL MARTIN
WILL MARTIN

15:19 25 Nov 19
Really fine service. Thomas the tech who installed our custom door did a great job. The unit had a manufacturer’s flaw but Andy the tech did a great job in resolving it. Thanks to the team.read more

Pam Moses
Pam Moses

17:52 18 Nov 19
I had used Overhead recently. The door was damaged again. So I called Overhead. Both times of dealing with them I had to make the phone calls to check in the progress & the dates they would come. It ended up longer than they said & something about people changing jobs. Adam, the technician, was professional & polite. He did a great, quick job. I would recommend them to others.read more

Sally Watson
Sally Watson

19:21 01 Nov 19
Our 20+ year old garage door mechanism broke and I went online and made an appointment with Overhead Door Company. They came the next day at the requested time, replaced the opener mechanism, and the problem was solved in less than 24 hours. Great and totally no-hassle experience. Highly recommend this company!read more

Susan Russ
Susan Russ

13:56 30 Oct 19
Thomas Hoffman fixed our garage door today. He was very informative and did an excellent job in replacing necessary parts so our door would work properly opening and closing. Great attitude and very polite.read more

Caitlin Newman
Caitlin Newman

13:46 27 Oct 19
Dan Bontrager at Overhead Door answered my frantic phone call after I had backed into my garage door on a Saturday morning. Thomas Huffman at Overhead Door was prompt at accessing and fixing my damaged garage door. He was professional and quick. I will absolutely be using Overhead Door again! Thank you !read more

Laura S
Laura S

20:54 03 Oct 19
The technician, Adam, was excellent. He called to tell me when he would arrive and he actually arrived on time. He was knowledgeable, had the parts on his truck to fix my problem and was very efficient.read more

Jean Holness
Jean Holness

00:00 03 Oct 19
I am only giving 4 stars because we had a couple of issues on the start of the installation. The manager Dan Bontrager came out to my home walked with me through the job. He deserves 5 stars for sure. He agreed and committed immediately to find out if there was anything that they can do to get the issues resolved. The next day Todd Noel and Thomas Hoffman came and took the door apart and then put it back together. They were very kind and respectful. They walked me through every step as they identified the problem and corrected it. They made sure the area was completely cleaned up and acceptable to me. The manager Dan returned prior to them finishing. He made sure that all was done to satisfaction. He also walked me through what they had done to correct the issue, asked if I saw anything else of concern, and then asked if this was an acceptable result. The garage door is beautiful, functions quietly and efficiently. I am very pleased with the product and the service. The manager coming back prior to the job being complete was a great surprise. Not expected. Dan was truly concerned that the job was completed above my expectation. And it was. Thank you.read more

Sharon Waddell
Sharon Waddell

16:10 01 Oct 19
Logan Schexnaycler did a great job installing new garage door opener. He explored other options with me and kept testing door to be sure I needed a new opener. I appreciate his attention to details.read more

Elaine Staff
Elaine Staff

19:44 01 Jul 19
Was so very impressed with Adam and Dan’s professionalism and knowledge! Both were friendly and respectful! Diagnosed my ailing door and had it fixed in no time! Super representatives for your business!!read more

Prentiss Martin
Prentiss Martin

17:50 17 Jun 19
Just want to say how impressed I was with Gary and Logan – they serviced my garage door in about 30 minutes. Completely professional and fast too. Will use this company in the future for any garage door needs I may have.read more

Roy Henson
Roy Henson

17:53 12 Jun 19
Adam took care of my door in a very efficient manner. Great kid and employee. I am 100 percent happy with my door. He even put in additional. Bar to stabilize the door when it opened and closed I have him on speed dial if I have additional door needsread more

T G
T G

18:41 06 Jun 19
My primary door’s spring snapped, rendering the door nearly-useless. After a quick search, I called Overhead Door at 11:30. I started changing my plans for late afternoon, expecting to be here all day (I was extremely pleased that they would be able to come today period).By ~12:30, Logan arrived and got cracking. It’s now 13:30, the spring has been replaced, both doors have been tweaked, and all is well once again. I don’t think I’ve ever had any repair that’s gone that quickly or smoothly. It’s almost like it never happened. Well done!read more

Desiree Oakley
Desiree Oakley

19:03 05 Jun 19
Wow!!! What honest people. From the estimate with Robert to the phone calls with Hunter, and the install with Adam Pierce.My installer, Adam, was amazing!!! My door was a special order and it was messed up from the factory. It was off center, extra holes in the panels,etc. He called Hunter whom then called me and let me know that they were very sorry and that they had already contacted the factory and had a new one being rushed to my house. He installed the bad one anyway which let me see what it was going to look like. It was a breath of fresh air to have them actually tell me first rather than me having to call and complain. I really appreciate all of them not trying to “sneak one over on me”. For the forward honesty and friendly customer service, I would give them 10 stars if I could.Thanks again, guys!! You all were GREAT!!!!!read more

Victoria
Victoria

18:27 05 Jun 19
Very professional and efficient! Logan came out the day our garage door started having issues and provided us with a quote. The following day, Adam, came to install two new operators. They were both courteous, professional and knowledgeable. Would highly recommend this company.read more

Ann Rankin
Ann Rankin

04:12 01 Jun 19
Response to my service request was immediate & thorough. Logan & Gary were very helpful, gave me pricing before the work was done, explained everything clearly, were not pushy to sell me anything, and went the extra mile in making sure all was done to my satisfaction. Very professional, friendly.read more

Melissa Collins
Melissa Collins

19:07 31 May 19
Logan Schexnayder was my tech that came out and he was awesome he had my opener fixed in a matter of minutes and then did a what he called a PM which I assume is performance maintenance and I have a 1yr warranty now. Great job fast and efficient.read more

Heather Robinson
Heather Robinson

22:37 02 May 19
We built a house 2 yrs ago and used Overhead Door to do our install. The door developed a small squeak recently so we decided it was time for a tune-up. Adam P. Called ahead and showed up on time. He got rid of the noise and reaglined the door. He gave some pointers on how to keep it working smoothly. Will definitely call for service again. Very positive experience. We also referred Overhead Door to a friend that has a new construction home that is looking for good quality garage doors.read more

Allan Cox
Allan Cox

18:39 19 Apr 19
Adam fixed the problems with my overhead garage door (sensor) and installed an outside entry keypad for me. He was terrific! He explained the problems, showed me what he was doing and how to program the keypad. Besides being efficient and effective, he is one of the nicest young men one can meet – a great representative for the Overhead Door Co. of Nashville. The company people I talked with on the phone were nice, professional and the response in getting Adam to my house was very quick. I highly recommend both Adam and the company!read more

Beth Price
Beth Price

13:37 17 Apr 19
Logan Schexnayder and Gary Biggs came to install my replacement door yesterday exactly as promised by the scheduler, Hunter. They asked a few questions, and went right to work. The entire job took about an hour and a half, and came out fantastic. My daughter backed out of the garage, without raising the door and ruined the integrity of the existing door. The team at Nashville Overhead door provided an almost perfect replacement to a 15 year old door. I painted it after they left, and you would never know it was replaced. The entire job was done quickly, painlessly, and relatively reasonable considering the amount of labor required to remove, replace, and reinstall the door opener, etc.. I would definitely use them again.read more

Rhonda Selvy
Rhonda Selvy

18:18 04 Apr 19
Adam and Gary just left and did a great job. We got a quick appointment when we contacted the company. They were prompt, worked quickly and were very tidy.read more

Rachel Moore
Rachel Moore

13:37 30 Mar 19
Good experience. Came before expected arrival time. Logan Schexnayder did a great job servicing our garage door and connecting with manufacturer to help with next steps and being a liaison for me to the manufacturer. Very helpful and kind.read more

Martha Rogers
Martha Rogers

19:34 29 Mar 19
Very pleased with the friendly and quick service provided by Logan Schexnayder from Overhead Door Company. He arrived on time and was able to replace the broken spring. Thank you!read more

Tiffany E.
Tiffany E.

19:57 28 Mar 19
Logan got here right when he said he would and did a good job. He was swift. Thank you Overhead & Logan! We will recommend you all.read more

John Armstrong
John Armstrong

21:42 23 Mar 19
Adam Pierce was excellent. Prompt service, explained everything. Job well done!

Julie Hamilton
Julie Hamilton

16:47 22 Mar 19
Logan came and was extremely nice and knowledgeable. He called on his way and was within the time frame I was told which was so nice. As with any company, when they say “I’ll be glad to…” (program your car button, oil the noisy door hinges, etc) just know those are upcharges. I would choose them again and I highly recommend them.read more

Anne Clem
Anne Clem

14:02 13 Mar 19
My “antique” garage door opener system finally gave up on me last week. I called Overhead Door and Logan Schexnayder came out and we discussed installing a new system. He had it done in an hour. It works beautifully – smooth as silk and very quiet. Thank you, Logan, for doing such a great job!!read more

Ken Russom
Ken Russom

21:20 28 Dec 18
I called when my garage door fell apart. They arrived within an hour and had it fixed in a couple of hours. Nothing but 5 starsread more

David Knox
David Knox

17:06 23 Jan 18
These guy do good work

Brooks Whitlow
Brooks Whitlow

16:41 29 Dec 17
Good ppl

David Rains
David Rains

13:37 27 Oct 17
Great company to work with. Rick came out that day and sent the quote back the next day. They are a very busy company and put me in their schedule. They came the day the promised.read more

Mediha Barucic-Howell
Mediha Barucic-Howell

13:36 21 Aug 17
Quick and great service. If you need your garage door fixed, highly recommended.

Adam Jones
Adam Jones

02:27 03 Jul 17
Great place. Great people. Highly enjoy working with this company!

Vanessa Sanchez
Vanessa Sanchez

05:30 11 Jun 17
Had a great experience using this company. Very professional and very easy to work with. Everything was as described per my quote and I will use this company in the future if the occasion should arrise. Thank you for your professionalism and quality work!read more

Colleen H.
Colleen H.

2019-09-04 09:34:26
Just had them out with a minor issue. From the first phone call to set the appointment (next day!!) to the service call, everybody was considerate and…

Shavone T.
Shavone T.

2019-04-12 08:23:27
Adam was great! Very professional and kind. Showed up on time fixed the springs and was done right in an hour!!! Thank you ADAM best of luck to you in your…

Mike S.
Mike S.

2017-05-02 18:04:11
I had Raynor Doors originally installed at my house in 1999. Fast forward to April 12, 2017. Evidently we had a power surge and both garage doors died. One…